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Hotel Assistant Front Office Manager Career Documents

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Elements of the "Standard Style" Hotel Assistant Front Office Manager Resume

OBJECTIVE Describe your resume objective and target career, ..etc PERSONAL INFO Your Name, Date of Birth, Military, ..etc
EDUCATION Academic Faculties, Institutes, Degrees, ..etc TRAINING Courses, Online Training, ..etc
EXPERIENCE Company ......; From ..... To ......; Worked as Hotel Assistant Front Office Manager:


Describe your "Hotel Assistant Front Office Manager" job duties and responsibilities, ..etc
Listed Below With the Modern Style "Hotel Assistant Front Office Manager" CV Sample


SKILLS AND QUALIFICATIONS


Describe here your knowledge, skills and abilities support your "Hotel Assistant Front Office Manager" career


MODERN STYLE HOTEL ASSISTANT FRONT OFFICE MANAGER RESUME


FLORI ROTHENBERG


116 S. Fairfax Avenue, Los Angeles, CA 90036 || C: (323)937-3931
f.rothenberg@quest-i.com


PROFESSIONAL EXPERIENCE
HOTEL ASSISTANT FRONT OFFICE MANAGER, 11/2010 - PRESENT

RESPONSIBILITIES
  • Meet with desk agents to get any pertinent information

  • Review front desk logbook for any other information or incidents

  • Review all arrivals noting any special requests or challenges

  • Assess whether any guest relocation will be necessary

  • Make sure all departments shifts are covered as scheduled cover as necessary

  • Follow established key control policy

  • Ensure proper credit policies are followed

  • Inspect all vip arrival rooms

  • Assist guests with services requests

  • Personally develop close working relationships with the above vendors

  • Assist with front desk functions in the absence of the desk agent

  • Assist guests with making reservations for future dates

  • Attend departmental meetings training classes/seminars when scheduled

  • Professional contact via telephone with all other hotel departments like reservations sales housekeeping bell staff and engineering to make sure that hotel services are coordinated to provide the best in guest employee satisfaction

  • Assist guests and other departments with shipping receiving needs

  • Log all package messages in the property management system as required by the hotel

  • Check package log and storage daily to make sure that all packages are being kept track of properly that all guests are aware of the receipt of anything

SKILLS AND QUALIFICATIONS
  • Three years of working experience as Hotel Assistant Front Office Manager
  • Use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Talk to others to convey information effectively
Continue With Hotel Assistant Front Office Manager  »    

Other Related Descriptions

  • Hotel Front Office Manager Resume Job Description:

      Manage all front office operations to include, but not limited to, guest service as well as registration (check-in/check-out), room inventory & availability, guest service standards and initiatives, product quality, cost controls & overall profitability, marketing initiatives, systems use & management, budgeting & forecasting, department management, policy & procedure implementation & enforcement & meeting participation facilitation; Monitor & develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling & evaluations as well as delivering recognition reward; Monitor & assess service as well as satisfaction trends, evaluate & address issues make improvements accordingly; Ensure compliance with hotel standards; Meet as well as greet guests & respond to guest inquiries, requests and issues in a timely, friendly & efficient manner resolves guest concerns; Initiate as well as implement up-selling techniques to promote hotel services & facilities to maximize room occupancy overall revenue; Ensure team members have current knowledge of hotel products, services, facilities, events, pricing as well as policies & knowledge of the local area events; Complete audit procedures, as needed; Recruit, interview train team members.

  • Front Office Manager Resume Job Description:

      Coordinates front-office activities of hotel or motel as well as resolves problems arising from guests complaints, reservation & room assignment activities, & unusual requests inquiries; Assigns duties & shifts to workers & observes performances for making sure adherence to hotel policies established operating procedures; Confers cooperates with other department heads to make sure coordination of hotel activities; Answers inquiries pertaining to hotel policies services; Arranges for private telephone line other special services; May patrol public rooms, investigate disturbances, & warn troublemakers; May interview hire applicants; May receive process advance registration payments; May send out letters of confirmation or return checks when registration cannot be accepted.

  • Manager Front Office Resume Job Description:

      Coordinates front-office activities of hotel or motel as well as resolves problems arising from guests complaints, reservation & room assignment activities, & unusual requests inquiries; Assigns duties & shifts to workers & observes performances for making sure adherence to hotel policies established operating procedures; Confers cooperates with other department heads to make sure coordination of hotel activities; Answers inquiries pertaining to hotel policies services; Arranges for private telephone line other special services; May patrol public rooms, investigate disturbances, & warn troublemakers; May interview hire applicants; May receive process advance registration payments; May send out letters of confirmation or return checks when registration cannot be accepted.

  • Brokerage Office Manager Resume Job Description:

      Directs as well as coordinates activities concerned with buying or selling investment products financial services, like securities, insurance, & real estate, for clients of brokerage firm; Screens, selects & hires Registered Representatives (financial) 250.257-018 other employees; Directs inservice training to improve client services increase sales volume; Develops implements plans to make sure compliance of workers with established programs, procedures, & practices; Establishes internal control procedures to control margin accounts, short sales, & options as well as to reduce office errors client complaints; Reviews recapitulation of daily transactions to make sure accordance with rules regulations of government agencies, regulatory bodies, & securities exchanges; Analyzes operations to define areas where cost reductions could be implemented or program improvements initiated; Evaluates profitability of gross sales transactions; Conducts staff meetings of personnel to discuss changes in policy, redirection of sales emphasis to other programs, or to propose methods as well as procedures to increase firms share of local market trade volume; Explains firms research as well as customer service facilities & how use of facilities can promote customer relations sales; Prepares activity reports for evaluation by management; May be required to have securities agent license; May be required to have experience in certain type of brokerage office managed, like full-service brokerage office, discount brokerage office, or full-service/discount brokerage office.

  • Office Manager Resume Job Description:

      Support in administrative tasks like preparing or editing reports presentations; conducting online research; coordinating follow up actions from leadership meetings; Perform related clerical work like creating presentations, spreadsheets documents; Maintain executives appointment schedule by planning & scheduling meetings, conferences, teleconferences as well as travel expense reports; Welcome callers visitors in person or on the telephone; answering or referring inquiries; Direct visitors, employment applicants, salespersons as well as customers to appropriate locations parties; Maintain office as well as kitchen supplies inventory by checking stock to define inventory level; anticipating needed supplies; evaluating new office products; placing expediting orders for supplies; verifying receipt of supplies; Ensure operation of equipment by completing preventive maintenance requirements; following manufacturers instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment techniques; Maintain facilities by planning space allocations, layouts as well as floor moves; arranging for supervising building maintenance; Perform secretarial tasks like filing, sorting, mail distribution completing special projects.


Job Descriptions Samples From Posted Resumes:

  • Job Summary Sample#1 » Office Manager:

    She Has 29 Years Old, Finished B.A Alsun From The Faculty of Alsun, Finished Training as R12 Oracle Supply Chain Course, Going for Export Program e learning program, General English Courses, worked as Office Manager:

      Was responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency, design and implement office policies, establish standards and procedures, supervise office staff and donors accounts, prepare time sheets, ensure filing systems are maintained and up to date, control correspondences, review and approve supply requisitions for their projects and conferences, attend conferences and meetings, i worked for the last three months as a project manager, i was one of three managers that were working for a livestock production project owned by the organization.

  • Job Summary Sample#2 » Office Manager:

    She Has 36 Years Old, Finished BA languages translatin From The Faculty of High institute for lnguages, worked as Office Manager:

      Deputizing for the manager, making decisions and delegating work to others in the managers absence, devising and maintaining office systems, including data management and filing, arranging travel and accommodation and, occasionally, traveling with the manager to take notes or dictation at meetings or to provide general assistance during presentations, screening telephone calls, enquiries and requests, and handling them when appropriate, meeting and greeting visitors at all levels of seniority, organizing and maintaining diaries and making appointments, dealing with incoming email, faxes and post, often corresponding on behalf of their manager, taking dictation and minutes, carrying out background research and presenting findings, producing documents, briefing papers, reports and presentations, organizing and attending meetings and ensuring their manager is well prepared for meetings, liaising with clients, suppliers and other staff.

  • Job Summary Sample#3 » Office Manager:

    She Has 43 Years Old, Finished B.Sc Commerce From The Faculty of Commercial studies 4 years, worked as Office Manager:

      Responsible for every thing like, tenders getting offers for suppliers, sales making promotion making the commercial costs for the goods, purchases for every thing in the company, accounting preparing all the sheets for company budget, taxes preparing monthly taxes sheet, logistics arrange shipping methods by air or by sea, or by courier ddu, importing exporting preparing all the documents for importing export operation, customs following the clearance finishing any problems with customs area, dealing with banks with every division lg division, lc division, deposits, division, operation division, secretary works like sending e mails making all arabic english correspondences filing ect, hr dpt, choosing the team works.

  • Job Summary Sample#4 » Office Manager For General Manager:

    She Has 37 Years Old, Finished B.A Arts From The Faculty of Arts, Finished Training as Icdl, Toefl, worked as Office Manager For General Manager:

      Keeping personnel files, contracts and leave records, preparation of paperwork relevant to employees, make travel arrangements and process detailed trip itineraries, work and communicate with executives in the same office on certain projects and coordinate with gms schedule, compose, proofread, edit and prepare correspondence using ms word, ms outlook, ms excel, correspond with and contact business associates, handle confidential and sensitive matters with discretion, develop an effective filing system, document and write meetings minutes, perform additional duties as assigned, handling clients positive and negative feedbacks.

  • Job Summary Sample#5 » Office Manager:

    She Has 34 Years Old, Finished B.A Arts From The Faculty of Arts, Finished Training as Internal Quality Management System Auditor Course, ICDL, Business Communication Skills, English Language, Microsoft Excel, worked as Office Manager:

      My responsibilities as an office manager were as follows, organize and supervise all of the administrative activities that facilitate the smooth running of the consulate work, responsible for arranging meetings and typing documents, dealing with complex queries and complaints of the sri lankan citizens issues in syria new passports and visa section, by email and in person, arranging meetings for h e honorary consul and h e ambassador of sri lanka with the public sector mainly with the ministry of foreign affairs, carrying out all of the duties business correspondence translation in the diverse fields that al droubi group is interested in such as veterinary, pharmaceutical, oil division and import export of many products, arranging for delegations visits and preparing for tenders, communications with foreign companies from a to z correspondences with the companies, following up opening lcs and shipments arrivals.

  • Job Summary Sample#6 » Office Manager:

    She Has 36 Years Old, Finished B.Sc Commerce From The Faculty of Commerce, Finished Training as Communication Skills, Kelmetna Magazine Customer Service Skills, British Council Cairo Advanced Think Different, Zedny for human development Social Matrix, Eshrakat for training and human development Communication Skills, Bayan for human developmen, Presentation Skills, Bayan for human development Time Management, Bayan for human development Pre School Education, Ministry of education Customer Service training, Vodafone Telecommunications, worked as Office Manager:

      Operations tasks, organized training courses including hall, equipment, layout and catering arrangements, responded to instructors and attendees needs, followed up with the instructors regarding dates, training materials and equipment, evaluated trainers performance and the overall event, administration tasks, established a filing system, managed the companys cash flow, prepared a weekly status report, organized the companys management schedule, prepared training proposals, responded to office correspondences emails and faxes, handled the office maintenance procedures.

  • Job Summary Sample#7 » Office Manager:

    She Has 26 Years Old, Finished Diploma From The Faculty of Hillsborough community college, worked as Office Manager:

      Run and manage daily operations of all office activities, provide administrative support for senior management, maintain filing systems and accuracy of office records, answer phone calls, emails, mail, and office visits in a timely manner, oversee office inventory and conduct monthly inventory accounting, actively participate in planning office layouts, developing office budgets, and initiating cost reduction programs, review clerical and personnel records to ensure completeness, accuracy, and timeliness, coordinate activities and events and provide logistical support for various departments, maintain relationships with outside vendors.

  • Job Summary Sample#8 » Office Manager Chairman And Managing Director:

    She Has 41 Years Old, Finished B.Sc Commerce From The Faculty of Commerce, got a Executive Managment Diploma in Managment, Finished Training as Word, Excel, PowerPoint, Outlook Express, Internet, Corporate Customer Service, Sales Techniques, Customer Awareness, Pax IS Passenger Intelligence Services, SPA Special Prorate Agreement, Operational Leadership, Time Management Crisis Management, Conflict Management Strategic Planning, worked as Office Manager Chairman And Managing Director:

      Minutes taking of daily monthly meetings and consequent follow up of decisions and recommendation, preparation of drafts and final copies of correspondence, minutes, reports presentations and similar materials, following up with other department heads on current works and unfinished job, and then reporting back with status of pending subjects to the general manager, looking in to guest complaints, trying to make them complacent and sending apologizing letters and report feed back to the general manager, compiling and typing monthly progress reports, responsible for daily press review and maintain updated press file, general administration and usual office routine.

  • Job Summary Sample#9 » Office Manager:

    She Has 28 Years Old, Finished B.A Arts From The Faculty of Arts, Finished Training as spanish, worked as Office Manager:

      Design and implement office policies, establish standards and procedures, organize office operations and procedures, supervise office staff, monitor and record long distance phone calls, prepare time sheets, control correspondences, review and approve supply requisitions, liaise with other agencies, organizations and groups, update organizational memberships, maintain office equipment, assign and monitor clerical and secretarial functions, recruit and select office staff, orient and train employees, provide on the job and other training opportunities, supervise staff, evaluate staff performance, coaching and disciplining staff.

  • Job Summary Sample#10 » Front Office:

    He Has 27 Years Old, Finished Training as Communication skils, Presentation skills, Time management, Stress management, Business English, Oracle Develober, CCNA, worked as Front Office:

      Manage operation of the front desk including cashier ensure that policies and procedures are complied with the highest standard of service and guest satisfaction, review room availability status, room blockage and special requests on a daily basis through working closely with reservations manager and liase on all groups and fit movements, monitor open and close on day status to maximize room revenue and demonstrate the concept of yield management, ensure that budget and cost effectiveness at the front desk are achieved, work with housekeeping and engineering on daily operations regards to guestroom status, handle guest complaints and review compliments, review front desk logbook daily to monitor all activities.

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Hotel Assistant Front Office Manager Career Documents

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