RETAIL ASSISTANT MANAGER RESUME

FLORI ROTHENBERG

116 S. Fairfax Avenue, Los Angeles, CA 90036 || C: (323)937-3931 | f.rothenberg@quest-i.com

PROFESSIONAL EXPERIENCE
RETAIL ASSISTANT MANAGER, 11/2010 - PRESENT

RESPONSIBILITIES
    Greet customers with a smile a helpful attitude; Carefully listen to the customer with regard to request or issue; Promptly arrange for vehicle service or repair action; Develop a repair estimate based upon the technician diagnosis; Monitor service/repair action inform customer of progress; Generate invoices handle payment transactions cash point-of-sale or electronic payment media ; Perform customer follow-up courtesy call to make sure delivery met expectations; Perform marketing activities like networking calling upon businesses for fleet servicing and promotions to existing new clientele; Assist shop management in maintaining appropriate inventory levels including the purchase of parts materials.

SKILLS AND QUALIFICATIONS
  • Three years of working experience as Retail Assistant Manager
  • Use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Talk to others to convey information effectively.


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